Keeping Things Smooth: Second Banana’s Complaints Policy

We want you to have a great time here at Second Banana—no drama, just good vibes. But if something’s off, let us know! We’ll check it out and sort it within seven business days

How to Reach Us:

Shoot us an email at info@secondbanana.com
Use our reporting tool (just tap the three dots on the post and hit "Report")

What Happens When You Report?

Once we get your complaint, we’ll:

• Acknowledge it within seven business days
• Take a close look at the issue
• Compare it to our guidelines and legal standards
• Reach out to any relevant parties if needed
• Decide the next steps

Each situation is unique, so the process might vary depending on what’s going on.

Not Happy with the Decision?

If you don’t agree with our call, no worries—you can appeal! Just email us at info@secondbanana.com, and our appeals team will take another look. We’ll give you a final answer within seven business days.

Possible Outcomes

Depending on what we find, we might:

• Do nothing (if everything checks out)
• Remove content that crosses the line
• Terminate accounts for serious violations (yikes!)
• Take legal action if illegal activity is involved

At the end of the day, we’re here to make sure Second Banana stays a fun, safe, and chill place for everyone. Thanks for helping us keep it that way!